Are These Essential
Verbal Communication Skills?
Effective verbal communication begins here! I hope. Okay,
in essence you can improve your verbal communication skills by: - using
presupposition,
- tagging on to the Yes Set,
- giving the illusion
of choice, and more.
Hmm, actually I'm not sure what all that means,
either, but Peter Murphy explains all (I think) in his article.
Peter
discusses 6 subtle ways to change how you speak to someone (Peter focuses on business
colleagues, but I'm sure these communication
skills can be used on friends and family alike.) Let me know what you
think! Please.
6 Verbal Communication Skills Everyone
Needs To HaveVerbal communication skills - what Peter Murphy has to say...Almost
everyone can talk from a young age; it is quite a different matter altogether
to be able to communicate well. Especially if you are trying to communicate in
a work setting or with people you do not know well. You will really need
to develop a few more advanced verbal communication skills in order to get your
point across to people and to enable other people to also communicate with you
so that you achieve whatever it is that you need to achieve. Very often,
subtle changes in the way you phrase things can greatly improve the effectiveness
of your verbal communication. Below are some examples of these subtle aspects
of speaking and listening. 1. Presupposition People often doubt
their capabilities and this can make them appear reticent and unwilling to progress
because they fear doing something wrong. If you are a communicator with responsibility
for other people, such as your staff, and your job is to get people to do certain
things to the best of their abilities, you can make very good use of presupposition. Most
people are very willing to comply, so it can be very useful to turn your words
around make them a statement rather than a request. For example, you should say
"when you have improved your communication skills, you will notice how your
confidence grows". The use of 'when' rather than the more doubting
'if' or any other phrasing implies that you believe that their communication
skills will improve; this is a powerful way of sending a positive message
and boosting the confidence of the recipient. 2. Avoid Double Binds We
have all tried to communicate with people who have a negative attitude; it is
as if for every positive statement you make, they can counter it with negativity.
That leaves your listener paralyzed, unable to act because they feel that they
will fail, whatever they attempt to do. You need to challenge these negative
beliefs and replace them with more positive potential outcomes of which your listener
has apparently not thought. 3. Tag on to the Yes Set This is
a useful little technique for communicating with a doubting audience. What you
need to do is tag on a suggestion to something which is definitely true. For instance,
you might say 'as you read in this article, you can improve your verbal communication
skills'; you have already read the article; that's fact. It therefore
follows that you can improve your verbal communication skills. If one statement
is true then the other statement has also to be true, your brain will tell you. 4.
Give the Illusion of Choice Sometimes, there really is not a choice
to be had, but simply issuing an order can annoy people; therefore, you should
give the illusion of choice; this technique works really well with children. Asking
'would you like to go to bed in five minutes or ten minutes?' appears to offer
a choice but the result is a child in bed in ten minutes maximum. A similar
effect is to dangle a carrot of a positive result in front of people to get them
to do something; for instance, one might say, "when people listen attentively,
they usually remember more'; this will give people much more incentive to listen
well than simply commanding them to do so. 5. Analogies and Metaphors People
often have rather short attention spans; keep them listening carefully to you
by making a story of what you say; make your words live for your audience so that
they stick in their minds with plenty of images of metaphors to which they can
relate. 6. Be Positive, Not Negative Nobody really likes to
be told not to do something; it also does not give constructive advice to forbid
something. It's a much more effective strategy to tell people what they need to
do, so be positive when you communicate. Following these few guidelines
will help to ensure that your verbal communication skills are as effective as
possible.
----------------------------------------------------
Peter Murphy is a peak
performance expert. He recently produced a very popular free report: 10 Simple
Steps to Developing Communication Confidence. This report reveals the secret strategies
all high achievers use to communicate with charm and impact. Apply now because
it is available for a limited time only at: http://www.howtotalkwithconfidence.com/blog Article
Source: http://EzineArticles.com/?expert=Peter_Murphy
Verbal communication skills
- what I say...
Peter's article on verbal communication skills is, I will
admit, a little difficult to understand - for me, anyway. I think it has a business
focus, and so uses business language, or rather it doesn't try to simplify the
language as much as possible (intelligent business people are clever after all
and do not need language to be made simpler - ho ho!).
No offence to Peter,
but I think he maybe ought to read an article on improving
written communication skills (particularly punctuation).
Maybe we all
might be better off heading over to Brian
Tracy's website. He knows how to communicate verbally, as his many videos
(and products)
illustrate!
Or maybe it's me? What do you think?
Still, I learned
some things from his article on verbal communication and I'm sure you did too.
As ever - do let me know what
you think about this page! Thanks.
Return
to Communication
Skills from Verbal Communication Skills
or...
Return to Self
Help Collective from Verbal Communication Skills
| 
