very important when it comes to communicating clearly...
And I should
know, because my inability to listen properly has got me into a lot of trouble
over the years! Oops.
So *I* shall be coming back to this page often
to study careful what Peter Murphy has to say about one of the most basic of communication
And this is what Peter has to say, in summary:
listening is vital for effective
communication skills and it consists of learning to paraphrase, getting clarification
where necessary, being aware of body language, being quick to respond, being patient
as a listener, understanding verbal and nonverbal communication, and more...
talk about all of these tips below - in both and text and video form, oh yes...
Listening Skills - 11 Unusual Tips
What I say...
firstly I have to say hats off to Peter Murphy - I think his thoughts on are some of the best on the Self Help Collective site, in my humble opinion anyway. Perhaps this
is because my listening skills are not so great - I couldn't possibly comment! -
but Peter really does show you how to improve one of the basic communication skills:
that of listening.
And to see how bad I am as a listener - but illustrate one art of good listening, that of repeating what the other person has said! - I'm going to comment
directly on a few of Peter's tips:
1. Practice to Paraphrase.
I don't do this much, but it's a simple thing (I hope) to help my day-to-day communications
with all those fortunate enough to have to communicate with me. :-)
Give effective feedback In other words respond to what the person is saying
- it kinda proves that you were listening. Thankfully, I do this. (Do you?)
Always be aware of body language. Hmm, that
body language stuff is pretty tricky to me. Good job I'm going to learn about
it via this website.
5. Focus on the speaker Again, this should
go without saying. If you're checking out other (more interesting?) people whilst
listening to someone it's not too clever. You know that. So do I. Let's both agree
to stop doing it then, shall we? :-)
8. Empathize Again, if you
actually care about what the person is saying it's going to improve your ability
to listen. Put yourself in their shoes. And do this often.
cutting off before they have finished speaking. Ah, mea culpa
- as they say in Latin. It means that I make this mistake far too often. It's
rude. It's impatient. And it's just bad listening.
So how did you
get on with Peter's tips? Watch my video summary of his article, below, to find out and please share your listening tips too!...
Listening skills - what Peter
Murphy has to say...